The costs listed on our itineraries are include the cost of international airfare, by a reputable airline. Occasionally, our itineraries do not include air travel within the country you may be traveling, but these are added in as "options" and will be clearly highlighted to you.
Yes. We send almost 45,000 passenger a year by air, and have been selling air travel since 1986, and therefore would be able to recommend the most cost efficient , and time efficient air carrier for your trip.
Unfortunately, we cannot help you book frequent flyer tickets. We would be happy to provide you with a suggestion of routing and flight numbers that will best fit your trip, but you must book frequent flyer tickets directly with the airline.
No. You are free to get your airline tickets directly from any means, but Brightsun has the best rates with over 40 of the world leading airlines, and we can do a price match on airline tickets, when buying airline tickets as part of the tour.
Usually we have access to better fares than you can get on your own. We are consolidators and source at these fares at bulk rates. However it should be noted that consolidator tickets whilst saving you money often have conditions associated with them.
One benefit of making your air reservations with us is that we are able to understand your needs whilst arranging your travel itinerary. Our travel consultants will be able to suggest the best airlines with the most fleible conditions for your travel, and also give additional benefits like double frequent flyer miles. We also monitor the travel itinerary right up till the time that you have returned home, and are able to advise of any changes that the airline may make. Finally, we know which airlines are the most reliable, have good on-time records and are more passenger orientated.
If you are planning on traveling during any holiday period, it is advisable to plan well in advance. Generally 3-6 months ahead is advisable when booking a tour, so that we would be able to source availability on the air, and well as the land itinerary. Also you would be able to get the best deals within this period. Closer to departure in holiday period, airlines often "close out" availability on cheaper fares, and you may also find the accommodation of your choice is full. However, if you are looking for a late getaway, we would still be delighted to assist in your travel plans.
"You can book your tickets using a debit card, or credit card* through the bokkabel website, or contact us via the ONLINE CHAT or give us a call on 0208 819 1212. * surcharges apply for credit card bookings"
This varies with the ticket and airline, and full terms and conditions can be found at the back of the itinerary you receive, when you book your trip.
As we are appointed agents to over forty of the worlds leading carriers, we are able to offer the best discounts of economy, premium economy, business, & first class.
It is advisable to take out insurance, especially as it forms such as small part of the holiday expense. Insurance will cover you for land and air costs, in most circumstances. Our recommended trip insurance includes baggage insurance to include losses not covered by the airlines as well as trip interruption which may entail repurchasing tickets or obtaining reimbursement for overnight accommodation.
All foreign nationals (except nationals of India, Nepal and Bhutan), including children require a visa to enter India. PIO cardholders do not require a visa as the valid card along with their passport entitles them to travel to India.
Once we received your passport with correct details, and acceptable application form and photos, the processing for a Tourist or Business visa takes 5 working days.
The Visa will commence on the date of issue and not date of travel. Therefore so not apply well in advance of the travel date. Early applications are required only in cases where clearance from India is mandatory.
In the unlikely event of loss by the couriers or transit company, we advice you to take a photocopy or write down details of your passport number,expiry date, date of issue, so that a replacement passport can be processed. Always send the passport through registered mail,if not dropping the passport personally.
All reputable courier companies, have insurance and compensation policies against loss and we suggest you contact them for these details All the documents Brightsun sent back to the clients are through Special Delivery run by the Royal Mail, and the claims will have to be handled through the Royal Mail yourself.
Through a 3D secure payment gateway and the client will have shown on their card statement a debit from “BTPAYMENT.COM”.
Payments will be credited into Brightsun account, and the profit in your booking will be refunded to you.
This will be shown under “ACCOUNT” in www.btres.com
Presently you can choose a different mark up on flights on net fares based on the class of travel – First, Business, Economy Plus, and Economy. You can also select a different mark-up on published fares.
Assuming that the fare is not expiring within a very short period of time of the booking is not getting cancelled; we will await instructions from your agency on when to issue the booking.