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  Dear Trade Partner  
We are afraid that we are getting many requests to void* tickets after issuance. Some void requests are being actioned in order to generate a ticket number into the booking so that the booking does not get cancelled. In other cases tickets are voided, and reservations become no show causing Brightsun ADM’s.

Therefore we are hereby putting the following practise into place:
If a ticket request is received for voiding tickets then Brightsun will AUTOMATICALLY cancel then booking as well. If the booking is required then kindly speak to a member of staff who will seek authority from a manager.

*we would like to remind you that FLYNAS tickets CANNOT be voided.

Yours Sincerely
Sales Department
I confirm that I have read this notification on behalf of my agency and notified all concerned.