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  For those customers that use a GDS’s we would like you to note the following:  
     
CHURNING : When a booking is created that results in a PNR, we are then allowed to change the PNR 3 times without it costing the airline any money.
However when it is changed more than 3 times then the airline charges a fee to us based on USD4 x number of passengers x number of segments changed

So in the following booking if the inbound has been changed 3 times – on the fourth time the inbound is changed it will cost the airline

USD 4 x 3 passengers x 2 segments inbound changed = USD24

1.1TEST/AMR 2.1TEST/BMRS 3.1TEST/AMSTR*P-C09
1. CA 856 Y 23FEB LHRPEK HS1 2025 #1445 O
2. CA 173 Y 24FEB PEKSYD HS1 1700 #0740 O
3. CA 174 Y 23MAR SYDPEK HS1 2040 #0530 O
4. CA 937 Y 24MAR PEKLHR HS1 1230 1555 O

This USD24 is being charged to Brightsun and we will in turn charge it to the GDS user.

The only way to avoid these charges is that if you know that three changes have been made to the existing PNR, then cancel the existing PNR and create a new one.

PLEASE INFORM ALL YOUR COLLEAGUES WHO ARE USING GDS, whether is your OWN or BRIGHTSUN’s

All the Brightsun GDS agreements have been changed and new GDS agreements will be coming to you to resign.
 
 
   
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